Frequently Asked Questions

Yes. Teletherapy sessions are available for clients located in Washington State and are conducted through a secure, HIPAA-compliant video platform. Virtual sessions can be a convenient option for those with busy schedules, travel constraints, or who simply prefer meeting from the comfort of home. Most insurance plans cover telehealth services, though coverage varies. A stable internet connection and a private space are recommended.

Session costs vary depending on the service provided. Reduced fee options may be available on a case-by-case basis. If you have questions about rates or affordability, please reach out to discuss options.

Yes. I am currently in network with several major insurance providers. Coverage varies by plan, so I encourage you to verify your benefits directly with your insurance company.

I am currently in network with: • Aetna • Quest • Cigna • Carelon Behavioral Health • Premera • Regence If you do not see your insurance listed, you may still be able to use out-of-network benefits.

Many insurance plans offer out-of-network benefits, which may allow you to receive partial reimbursement for therapy services. If your plan includes this coverage, I can provide a superbill that you may submit to your insurance company for reimbursement.

Following each session, your card on file will be charged. At the close of each month, you'll automatically receive a superbill within your secure client portal for submission to your insurance company. Subsequently, you'll receive reimbursement from your insurance either by mail or as a deduction from your deductible.

A superbill is a document that contains the information your insurance company needs in order to reimburse you directly. The information includes the name of your therapist, our office address, national provider ID number (NPI), business tax ID number, your diagnosis, dates of service, procedure codes, and the amount you paid.

Insurance policies vary widely. The most accurate way to understand your benefits is to contact your insurance provider directly. Helpful questions to ask: • Do I have mental health benefits? • Do I have out-of-network coverage? • What is my deductible? • What is my copay or coinsurance? • Are there limits on sessions?

My office may assist with benefit verification as a courtesy; however, clients are ultimately responsible for understanding their own insurance coverage, deductibles, and financial obligations.

Depending on your plan, you may be responsible for: • Copays • Deductibles • Coinsurance • Non-covered services Insurance companies determine coverage, not the provider.

If a claim is denied or applied to your deductible, you are responsible for the balance. If you have concerns about coverage decisions, your insurance provider is the best source of clarification.

Yes. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can typically be used for psychotherapy services.

Yes. Many clients choose to self-pay for greater privacy or flexibility. Please contact the office for current fee information.

Some clients prefer private pay because insurance often requires: • A mental health diagnosis • Medical necessity determinations • Treatment limitations • Record disclosures Choosing private pay allows for greater confidentiality and autonomy.